Today's managers need to not only understand how to efficiently manage operations within a firm through various quantitative techniques, technology, and processes, but also need to develop skills in coordinating operations across a global supply chain. Efficient and effective operations management gives companies a competitive advantage and makes them successful. This book is designed to teach students how to analyse processes, ensure quality, create value, and manage the flow of information, products in the context of creating value along the supply chain and making companies more successful.
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